FAQ: PRE-PURCHASE QUESTIONS
Yes! Our first priority is making sure KONG toys are non-toxic and safe for your dog to enjoy. KONG toys and treats are tested for safety. Our rubber is all natural and our treats are manufactured in North America… Our products are made with FDA-approved materials and routinely tested for product safety.
At this time we do not offer a referral program. We look forward to launching a referral program soon and will notify you as soon as our systems are ready!
When you complete your pet profile we select toys that fit their unique size, chewing style and personality. Unless your pups share the same profile, every box is unique to your individual dog's needs.
Yes! If your furry friend doesn’t know their own chewing strength, just select the “Extreme Chewer” option when taking the KONG profile quiz. We’ll carefully curate your KONG Box to include durable toys for your chew-happy dog.
In every KONG Box, you’ll get one KONG Rubber Toy, one additional toy that we thoughtfully choose based on your pup’s personality, three KONG treats, helpful training tips, and a KONG recipe card. In your first box, enjoy a free KONG Classic toy - on us!
All rubber toys are manufactured at our facility in Golden, CO. The rest of our line is produced across the world with a network of manufacturing partners.
The founder of KONG is Joe Markham. The KONG story begins in 1970 with Joe and his beloved dog Fritz, who had some destructive chewing habits. After trying different toys and training with little success, Joe was fixing the suspension on a Volkswagen bus and threw out a snowman-shaped rubber part, which Fritz began to play with and chew. Other than destructive items like rocks and sticks, this was the first “toy” Fritz was interested in. Joe got the message, and the KONG Classic toy was born.
Right now every box is hand picked and delivered as a surprise. We plan to offer customization and toy swapping soon!
Not yet but we look forward to offering purrfect KONG Box toys and treats soon to our feline friends.
With our current shipping service, we are able to cut our shipping costs to allow free shipping on all KONG Boxes. Please note that orders to Alaska and Hawaii may take 15-20 days before arrival.